Returns Policy

CBB Custom Fish Sticks are here for you the customer and to do our best to provide the best customer experience we can possibly deliver.

1. If you receive a product from us that is faulty or damaged that is not caused through your own fault, we will happily swap the item for you for an identical item or another of your choice should you wish. If there is any difference in price you can fix us up for the balance or if the difference in price is in your favour we can refund it or use the balance towards other items of your choice till funds are depleted. Please NOTE that contact must be made within 24 hours of receiving your faulty or damaged product. 

2. Goods will need to be returned and we will happily pay for the postage for the item to be returned in cases that are not your fault. Simply contact us within 24hrs of receiving to discuss.